1. Mongolian bow&arrow to buy, that is not presented on your website?
We have top contacts with Mongolian bow&arrow and we can find almost anything they create. If you have any specific archery you looking for, please contact us. We will do our best to fulfill your wish.
2. How can I purchase an Bow&Arrow I liked?
In order to purchase the chosen bow&arrow, you need to click BUY link below the bow&arrow to go to Order page. Here you should fill in all form fields and click Send button to send the completed form to our email address (please, see How to Buy). Upon receipt of an email with your order, we contact you to confirm your order and discuss all details related to purchase and delivery. Upon receipt of the specified amount of money to our account, we send or deliver you the purchased bow&arrow (please see the Delivery page) The purchased goods will be sent to our address.
3. How can I pay for my order?
You have the following choices:
- Credit Card Payments
- Money Transfer to our bank account (the procedure takes from 3 to 7 days);
- Western Union, MoneyGram (the procedure takes only 15 minutes, and we receive the money as soon as in 1 hour).
- Pay by Bank
4. Is ordering with credit card is secure at your site?
Paying with your credit card is absolutely safe and secure. We use Secure Sockets Layer (SSL) technology to encipher payment data you send via Internet (please, see Safe Shopping Guarantees).
5. How is a portrait packed for delivery?
Every bow&arrow is packed manually in ultra strong materials, then rolled in special tube, and carefully transported to its destination.
6. What delivery methods do you use?
We use US express mail, DHL, FedEx and UPS for delivery.
7. How long does it take to get my purchase?
Shipment of your purchase is effected within 48 hours from the moment when we reeive your money transfer. Delivery of your purchase will take 3-5 business days, according to your choice of delivery method. (please see the Delivery page)
8. What if my purchase arrives in damaged state?
The chance that your purchase will arrive damaged is very low, as we use special packing materials for safe and careful transportation to ensure secure delivery and prevent damages. In case when your purchase does arrive damaged, please document it and immediately contact us. If the damage caused through our fault, we shall exchange your purchase or shall refund your money.
9. Are the bow&arrow presented at your site are original?
All bow&arrow presented at our site are original and created by hand, as stated and confirmed by Originality Certificate.
10. Are any digital technologies are used during creation of bow&arrow?
No, all works presented at our site are created by professional artists only by hand, without any digital technologies.
11. Can you create an bow&arrow on commission portrait or painting?
Yes, we can. Professional artists can create any portrait, copy or any other bow&arrow, including sculptures at your request.
12. Can I get a discount, if I order several articles?
In most cases, we offer a discount, if you are already our regular customer (purchasing at least three arts) or purchase more than 3 arts at the time.
13. Can I cancel my order?
Yes, you can cancel your order, but only before we have shipped your purchase. If you want to cancel your order, but a painting has been already sent, you may return it within 3 days of arrival. In this case you will be responsible for return shipment and operational expenses (please, see Money Back Guarantee). We will refund your money after the safe arrival of the bow&arrow.
14. I want to purchase a painting, but later. Can you reserve it for me?
Yes, we can reserve any painting for you. But we prefer if you already made at least 40% deposit of the price. Please contact us to make a reservation?
15. Do you sell bow&arrow wholesale?
Yes, we do. Please, visit Commission Painting page to know more.
If you have any other questions, please contact us at: email@example.com and/or 976+99140140